Sending a Repair to Us

How to Send us your watch

We offer a personal service for our customers which we like to think will be second to none.

When sending us your watch, we recommend they are sent to us by special delivery which offers insurance. Always contact us prior to sending so we can take all details and contact information before we receive your watch,

Upon receipt of your timepiece we will contact you regarding any work required and always give you an estimate.

We stock an abundance of vintage spare parts for those hard to find and obsolete calibres and can also locate parts not stocked using our worldwide network to source parts to enable a repair to be carried out on your precious timepiece.

Once your repair has been completed and tested we will contact you for payment, which can be made by bank transfer through internet banking or IBAN if not in the UK.

Upon receipt of payment we will return the watch insured back to you letting you know the tracking details for postal customers.

Should you not wish to proceed with our estimate we will charge our inspection charge and return postage to cover our time and costs.

We always endeavour to give our customers a 5 star service from start to finish, don’t just take our word for it.

Click on the Icons at the bottom of the page to hear what our customers say about us!